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🎁DOJO iMate series BOGO
🎁MOTI BUY 3 GET 1 50K FREE
At GeekBarPrice.com, we want you to feel confident with every purchase. If your order arrives defective, incorrect, or not as expected, our return and exchange process is designed to be fast, fair, and stress-free.
You may request a return or exchange if:
The item arrived damaged or defective
You received the wrong product or flavor
Your package contains missing items
The product has a manufacturer-related issue
For safety and hygiene reasons, we cannot accept returns on opened, used, or partially consumed vape products, unless the issue relates to damage or defects.
You may request a return or exchange within 7 days of receiving your order.
Claims submitted after this period may not be eligible.
To help us process your claim quickly, please provide:
Order number
Clear photos or video of:
The product
Packaging
Any visible damage or issue
A brief description of the problem
This allows our team to verify the issue and resolve it promptly.
Depending on the situation, we may offer:
A free replacement of the affected item
A store credit applied to your next purchase
A partial or full refund to your original payment method
Reshipment if your package was delivered incorrectly
Our goal is to ensure your satisfaction while complying with product safety regulations.
For regulatory and hygiene reasons, the following cannot be returned:
Opened or used vape disposables
Items without original packaging
Clearance or final-sale items
Orders with incorrect addresses or refused delivery
(Unless due to carrier damage)
If an order was returned to us due to an incorrect or incomplete address provided at checkout:
We can reship your order once the correct address is provided
A reshipping fee may apply
Simply contact our support team:
📧 Email: [email protected]
🕒 Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)
Our team will review your request and respond with the next steps within 24–48 hours.
Your experience matters to us. If something isn’t right, we’ll work with you to make it right—quickly, professionally, and with complete transparency.